Contact
Write to [email protected] and a person reads it. We answer within two business days, in English, from Australian hours.
Most useful messages fall into three groups. Corrections: a bonus figure, wagering multiplier or withdrawal window that no longer matches what the operator publishes. Player reports: a cashier that took longer than the time we recorded, or verification documents requested twice. Suggestions: a brand you think deserves testing, with the licence details if you have them.
Give us the casino name, the date, the payment method and a screenshot where you can. Those four details let us reproduce the situation instead of guessing, and they are what turn a message into a re-test rather than a filed note.
What we cannot do is act as your agent. We do not hold your account, we cannot release a pending withdrawal, and nothing here is legal or financial advice. Where the licensing regulator runs a formal complaints channel, we will point you at the right form.